.: WireMouse|premium credit cards

YOUR CARD FAQs ORDER COUNTRIES RESELLER    Who is WireMouse and how can I get in contact with you? Find company information and our terms and conditions here. Contact our Customer Care Center for general questions here. Contact our Cardholder Service Team for support here. Check our Forum and post your message here. Request your reorder discount here. Search our directory here. What is a WireMouse Premium Visa Card? The WireMouse Premium Visa Card is a smart and cost-effective alternative to carrying cash and paying check cashing fees. Because it is a pre-funded card, you only spend what money you load on it and you can get it without a credit check or bank account. Simply purchase the WireMouse Premium Visa Card, load it with the cash amount you choose and enjoy the purchasing power of Visa. You can use it to make purchases and pay bills anywhere Visa debit cards are accepted, including in stores, online or over the phone [ image ]. How do I get a WireMouse Premium Visa Card? It's easy to get a WireMouse Premium Visa Card - buy the number of cards you need online - no paperwork, no id-check, no credit check required. What is the price of a WireMouse Premium Visa Card and how can I pay? The price is Euro 99,99 per card. You can pay by bank wire transfer. How does my WireMouse Premium Visa Card work? Because it is a prepaid card, spending is limited to the amount of money you load on the card. Plus, because it carries the Visa logo, you can use it anywhere Visa cards are accepted – in stores, online or over the phone. Each time you use your card, the purchase amount is automatically deducted from your card balance. How can I add money to my WireMouse Premium Visa Card? You can add money to your card by bank wire transfer from nearly anywhere in the world. Wire details about adding money comes with your card. How do I get cash at an ATM with my WireMouse Premium Visa Card? To get cash at the ATM, insert your card into the machine and enter your PIN. Select "checking" to make a withdrawal and enter the amount of cash you want to withdraw. Then take your cash, card, and receipt to keep track of your balance. What should I do if my WireMouse Premium Visa Card is lost or stolen? Report lost or stolen cards immediately by calling the toll-free number listed on the back of the card or in the card materials. Visa recommends making a note of this toll-free number and keeping it in a safe place in case both your card and the accompanying materials are lost or stolen. Where can I use my WireMouse Premium Visa Card? You can use your card online, over the phone and at the millions of places that accept Visa cards - including supermarkets, pharmacies, clothing stores, drug stores, and more. There are some guidelines for special transactions that you should be aware of before you shop - refer to the next two questions for more information. Are there any special types of transactions I should know about before I shop? There are special types of transactions that you should know about. Gas Stations - Paying at the pump may cause a hold; consider paying inside with the attendant for the exact amount and signing the receipt instead. Restaurants - Restaurants may verify you have enough money on your card for the dining bill. Make sure you have enough funds to cover any added tip. Hotels - Hotels may put a "hold" on the amount of your estimated bill, making that amount unavailable for other purchases. When you check out, that hold may take a few days to be removed. Auto Rentals - You may use your card for a rental car bill, but they may verify you have enough money on your card Returning purchases - Store return policies may vary. You may receive a credit to your card, a cash refund or even a store credit, depending on the particular store. A credit to your account may take up to one week to process before it's available for use. Is there a limit to the amount of money I can add to my WireMouse Premium Visa Card? There are typically maximum card values which are listed on the materials that came with your card. What should I do when I've spent the original amount I put on the card? You can simply add more money to your card by making a bank wire transfer. Keep your card - even after the balance is depleted and you decide not to add additional money to it - in case you need to return any purchased items. You might be asked to present the card when returning items purchased with the card. How do I make a purchase with my WireMouse Premium Visa Card? Be sure to know your card balance before you shop as most merchants can not determine it for you. At the time of purchase, give the card to the cashier and ask to sign the purchase receipt. Or, swipe the card through the keypad and push the “credit” button, then sign the receipt. Each time you use your card, the purchase amount is automatically deducted from your card. To get cash back when making a purchase, swipe your card and choose the "debit" button, then select the cash back amount you want from the screen options, enter your PIN, and take your cash and receipt to keep track of your balance. How do I know the balance on my WireMouse Premium Visa Card? You must write it down or find it out (see next), we don´t offer any card statements. Also remember to save your purchase receipts. What if I want to purchase an item that costs more than the balance on my WireMouse Premium Visa Card? To make a purchase greater than the balance on your card, you will need to use a second payment method to cover the difference. When making your purchase, you must tell the cashier in advance how much to deduct from your card and how much you will pay with the second payment method. However, not all merchants can handle these “split tender” transactions; and, if you try to purchase an item of greater value than your card balance, your card will be declined. What should I do if my WireMouse Premium Visa Card is declined? If a transaction is declined, the merchant will let you know. To help prevent this, keep track of your balance. What if I change my mind and want to cancel a purchase? If the merchant cancels a transaction at your request, it may take three to seven days for the authorization hold to be removed from your card. What if I need to return an item that I purchased with my WireMouse Premium Visa Card? Present your WireMouse Premium Visa Card at the time of a merchandise return. If the merchant’s return policy allows it, the merchant will credit the amount of the purchase back onto your card. Remember to save your purchase receipts and your card even after the funds have been depleted, in case you have merchandise returns. When returning an item purchased online, have your card number available in order to process the return. The merchandise value will be credited back to your card within three to seven business days. How long can I use my WireMouse Premium Visa Card? You can make purchases using your WireMouse Premium Visa Card until the expiration date shown on the card, or until the value of the card has been deleted.  Terms and Conditions | Customer Care Center | Cardholder Service Team | Reorder Discount | Hotlinks

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